In-class / Online Business Courses in Melbourne, Victoria

The KPI Institute - Worldwide Performance Excellence Solutions:
The KPI Institute was established in 2004 in Melbourne, Victoria, Australia. We offer a wide range of Business Certification programs designed in a comprehensive manner so as to facilitate the learner’s understanding of how to improve performance at all organizational levels. Online and face-to-face study options are available. Accelerate your skills development through our educational programs, both face-to-face and online training courses. You can even bring them on-site to your organization, as customized experiences. Choose the method that works best for you!

Certification Programs:
Face-to-face and online study options

C-KPIPP Certified KPI Professional and Practitioner
The KPI Professional and Practitioner training courses are designed to help you understand KPI measurement challenges and ways to address them.

To ensure a smooth learning experience we offer you toolkits, templates, case studies, good practice examples from some of the most successful organizations worldwide as well as thought-provoking exercises.

You will also receive free access to the smartKPIs website premium content –the world’s largest database of documented KPIs.

C-SBP Certified Strategy and Business Planning Professional
The Strategy and Business Planning Professional Certification is an accreditation that endorses you both for the knowledge in developing the strategy of the organization and planning your business by using a strategic framework.

The certification is the result of a complex, experiential learning program that has 3 sections: pre-course activities, 5 days core-course activities and post-course assignments.

C-PM Certified Performance Management Professional
The Certified Performance Management Professional and Practitioner Certifications are a unique accreditation that endorses you both for your knowledge and skills in improving performance across a variety of scenarios. 

The certification is the result of a complex learning process, based on experiential learning that has 3 parts: pre-course activities, 3 days core-course and post-course tasks.

You will acquire the techniques and tools to make you the lead performance management resource for your organization.

C-EPM Certified Employee Performance Management Professional
The Employee Performance Management Professional and Practitioner training courses are outlined to help professionals design, implement and monitor individual and team performance systems that are aligned with the strategic goals of the company.

To ensure a smooth learning experience we offer you toolkits, templates, case studies, good practice examples from some of the most successful organizations worldwide as well as thought-provoking exercises.

C-DA Certified Data Analysis Professional
The Certified Data Analysis Professional is a first level, hands-on training course aimed at equipping you with the necessary concepts and tools needed to perform basic statistical and analytics reporting activities, in order to generate value out of the existing data.

The course will provide you with the knowledge required for understanding distinct methods used in the interpretation of statistical data. 

C-DV Certified Data Visualization Professional
The Data Visualization Certification course provides the artistry required by any Data Visualization Professional in his everyday job, including the Performance Management concept. Through insightful examples, case-studies and best case practices, you will understand how to create visual representations to support the decision-making process and allow quick transmission of information.

C-BSC Certified Balanced Scorecard Management System Professional
Improve the performance of your company by practicing a sound Balanced Scorecard Management System. 

Ensure excellence in achieving organizational strategic objectives through a rigorous cascading process of the Balanced Scorecard Architecture across all organizational levels.

Attain the company’s desired state of evolution by deploying aligned and structured performance management tools.

C-B Certified Benchmarking Professional
The Benchmarking Professional Certification is an accreditation that endorses you both for your knowledge in improving performance through best practices and skills in implementing benchmarking strategies in your own organization.

The certification is the result of a complex, thus streamlined the process, and involves evaluating and comparing processes, helping you find gaps or limitations in the performance of your organization, understand the steps of widely used benchmarking procedures as well as set new standards to improve business execution.

C-SP Certified Supplier Performance Professional
It provides a structured experiential learning designed to address the inside perspectives of performance in suppliers management, complemented by valuable lectures, insightful individual and group practical applications giving you the right tools and knowledge to select and use relevant KPIs, assess risks and monitor the performance of company suppliers.

C-CSP Certified Customer Service Performance Professional
The Customer Service Performance Professional Certification course offers a unique approach to managing the customer interaction.

The course validates the skills needed by every Customer Service Professional while introducing the Performance Management variable in the equation.

Through case-studies, insightful examples and best case practices, you will understand how to implement, sustain and evaluate a Customer Service Performance framework in your organization.

C-PP Certified Personal Performance Professional
The Personal Performance Professional Certification is an accreditation that endorses you both for the knowledge in improving performance outside working hours and for the usage of a sound personal performance framework, meant to offer clarity and control over your daily life.

C-PAPP Certified Performance Audit Professional and Practitioner
This educational program presents a rigorous approach to diagnosing and auditing the maturity of performance architectures for 5 capabilities: strategic planning, performance measurement, performance management, performance culture and employee performance management.

It involves the use of a proprietary Integrated Performance Maturity Model Framework with the scope of mapping maturity gaps and identifying a set of next actions that will ensure the progression to the next maturity level.

KPI-ES KPI Essentials & KPI-M KPI Masterclass
The KPI Masterclass provides participants with an in-depth synthesis of key performance management trends and practices.

It focuses on the essential tools and techniques that must be implemented for a successful performance management architecture.