Senior Telecommunications Manager

Senior Telecommunications Manager

Department: Technology

Employment Type: Permanent - Full Time

Location: Zurich

Reporting To: jacek

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry. Join the team and support us on our mission.

These are your key tasks:

• Lead the planning, coordination, and operational oversight of telecom infrastructure and services for FIFA tournaments, events, and offices, covering stadiums, IBCs, training sites, fan‑facing venues, and other event locations.
• Review, validate, and govern telecom infrastructure designs to ensure all deliverables are implemented in line with FIFA requirements, including:
  • Transport and contribution networks
  • Event and legacy IP networks
  • Passive infrastructure and cabling
  • IPTV and CATV systems
  • VoIP and telephony services
  • Mobile, private cellular, and wireless services
  • Monitoring, alerting, and operational support platforms
• Actively participate in scope definition, procurement activities, and technical evaluation of telecom and network service providers, including supplier onboarding and integration into FIFA delivery and governance frameworks.
• Lead the coordination of telecom infrastructure build, commissioning, and decommissioning across venues and events, ensuring timely availability of services and alignment with overall event readiness milestones.
• Oversee the effective and efficient provision of telecom services during FIFA tournaments and events, tracking progress, risks, issues, and dependencies, and reporting status in accordance with FIFA IT governance and escalation processes.
• Serve as a senior technical interface between FIFA, Local FIFA Subsidiaries, Host Broadcasters, and telecom service providers, ensuring clear ownership, accountability, and alignment across all parties.
• Define and oversee operational processes for configuration, testing, service handover, live monitoring, fault management, and incident resolution during event‑time operations.
• Lead telecom‑related incident management and escalation during live events, acting as a decision authority within FIFA's technical governance and command structures.
• Support and guide cross‑functional network and telecom initiatives, ensuring adherence to robust change management processes and consistent communication of technical requirements, decisions, and constraints.
• Provide senior technical guidance, coaching, and mentoring to internal teams and delivery partners, including the development of best practices, operational documentation, and knowledge transfer materials.

We work hard  are dedicated, ambitious and innovative. And we respect our values. Always. For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:

• 10+ years of experience in telecommunications, covering planning, delivery, and operations of fixed, mobile, and event‑critical communications services
• Proven experience in the sports and major event industry, with direct involvement in the delivery and operation of telecommunications services for large‑scale international tournaments.
• Demonstrated track record of successful delivery of complex, multi‑venue and multi‑country telecom projects, operating under tight timelines and high operational constraints.
• Experience coordinating and managing multiple telecom service providers and technology partners, including broadcast, transport, mobile, radio, and venue infrastructure suppliers.
• Hands‑on experience supporting live event operations, including commissioning, operational readiness, incident management, and decommissioning of telecom services at venues.
• Experience working across different regulatory and operational environments, including coordination with local authorities, venue owners, and event stakeholders.
• Strong telecommunications expertise with the ability to plan, deliver, and operate end‑to‑end telecom services in large‑scale, live sports event environments, including stadiums, broadcast centres, and temporary event venues.
• Demonstrated experience across multiple telecom domains, including…