Business Analyst

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129957

Hi there!

I am Álvaro
, the recruiter for this position. Nice to meet you!

First, a little bit about what I like the most about working at Zurich Technology Delivery Center
:
The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can't wait to share this exciting journey with you at Zurich
!

THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.

Who Are We?

Let me introduce us. You’re reading about Zurich Insurance Group
, a global leader in insurance, but this role specifically pertains to our Technology Delivery Center (TDC). Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In essence, Zurich TDC is where technology meets the vast reach of a multinational company. We specialize in areas such as software development, data analytics, cybersecurity, and IT infrastructure. Our primary mission is to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.

If you're considering a role with us, know that you'll be joining a hub of technological excellence dedicated to driving Zurich's success on a global scale.

What Can You Expect?

The main purpose of this role is to establish a bridge between different Business Units and our ECM team, aligning the ways of communication and ensuring that functional requirements are correctly understood and translated into technical requirements.

And you might be thinking:
This is great, what will my day-to-day be like, at TDC? I’m glad you asked.

As an ECM Business Analyst you will have the opportunity to:

• Support the technical team to translate business requirements into actionable technical items.
• Establish strong communication channels with Business Unit stakeholders not only to understand specific project requirements but also become a trusted advisor that will ensure they understand our complete offering.
• Contribute to ECM team expansion by participating in internal marketing initiatives through the global needs of Zurich and what we can tackle and propose to each Business Unit.
• Work alongside a multicultural team with deep ECM knowledge.
• Collaborate on the attempt to bring new products, functionalities or innovation to our customers.

What Makes You a great Fit?

While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team.
We are waiting for you!

As a Business Analyst your skills and qualifications should ideally include:

1. Individual Contribution & Technical Requirements

• Bachelor’s or Master’s degree in a relevant field.
• Business Analyst skills (e.g. analytical skills, requirement gathering & engineering) with proven experience for more than 3 years or related fields.
• Strong communication skills in written and spoken English.
• Proficiency in Microsoft Teams, Outlook, Word, PowerPoint and Excel
• Knowledge of content management systems and processes, tools and technologies.

2. Management Skills

• Experience planning, prioritizing, and managing requirements throughout the project lifecycle.
• Highly organized, systematic, and detail-oriented.
• Ability to work in dynamic, fast-changing environments and manage multiple priorities.
• Experience in the insurance industry, especially Commercial Insurance, is a plus.

3. People & Stakeholder Management Skills

• Proven ability to work in a multi-cultural environment
• Team player skilled at building and managing stakeholder relationships.
• Good self-management and stress resilience.

On top, some skills that would be a plus:

• Basic Technical Background that helps supporting our team.
• Experience with workflow automation.
• Specific experience on IBM Cloud Pak for Business Automation (File Net) or BOX.
• Other languages that might support communication with our stakeholders such…