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Dynamics CE Solution Architect

Job in Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listing for: Focus Cloud
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    IT Consultant, Cloud Computing
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CHF Yearly CHF 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Zürich

MY CLIENT

A leading Microsoft-focused consulting organisation, delivering end-to-end CRM and Customer Engagement (CE) solutions to enterprise clients across multiple industries. They specialise in Microsoft Dynamics 365 CE and the Power Platform
, helping organisations transform their customer-facing processes, improve sales effectiveness, and build data-driven decision‑making capabilities.

What sets them apart:

  • End-to-end ownership of delivery and architecture, not just advisory
  • Long-term client relationships with high standards for quality and governance
  • Strong investment in people, mentoring, and professional development
  • Collaborative, team-oriented culture with flat hierarchies and clear decision‑making
THE ROLE

As a Dynamics 365 CE Solution Architect
, you will lead the design, development, and delivery of complex CRM and customer engagement solutions.

Your responsibilities will include:

  • Leading architecture, solution design, and implementation for Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service)
  • Defining solution blueprints, data models, integrations, and security frameworks
  • Advising clients on translating business requirements into scalable, secure, and high‑performing solutions
  • Leading workshops and design sessions with clients and internal teams
  • Guiding development teams on configuration, plugins, Power Apps, and Power Automate flows
  • Overseeing integrations with other systems (ERP, Azure, third‑party applications) and data migration strategies
  • Championing Dev Ops, CI/CD pipelines, and ALM best practices
  • Mentoring and coaching consultants, developers, and analysts
THE CANDIDATE

You are a senior technical professional with strong Dynamics 365 CE expertise and experience delivering full lifecycle CRM projects.

You bring
  • 8+ years implementing Microsoft Dynamics CRM or Dynamics 365 CE solutions
  • Proven experience as a Solution Architect or Lead Consultant on at least 2–3 full lifecycle CE implementations
  • Deep knowledge of CE modules:
    Sales, Customer Service, Marketing, or Field Service
  • Hands‑on experience with Power Platform (Power Apps, Power Automate, Power BI, Dataverse)
  • Experience with Azure services
    :
    Logic Apps, Functions, Service Bus, API Management
  • Integration experience with tools such as Kingsway Soft, Scribe, or Azure Data Factory
  • Strong understanding of security roles, workflows, business rules, and plugin development
  • Experience with Agile delivery methodologies and Dev Ops practices
  • Excellent communication, stakeholder management, and executive presentation skills
NICE TO HAVE (NOT ESSENTIAL)
  • Microsoft Certified:
    Power Platform Solution Architect Expert
  • Experience integrating D365 CE with D365 Finance & Operations (F&O) or Dataverse
  • Experience in industry verticals such as financial services, manufacturing, public sector, or healthcare
  • Bachelor’s degree in Computer Science, Information Systems, or related field

SALARY PACKAGE: €100‑140,000

WHY SHOULD YOU BE KEEN ON THIS ROLE?
  • Work on high‑impact, enterprise‑scale Dynamics 365 CE projects
  • Full ownership of solution architecture and delivery
  • Opportunity to influence CRM strategy, governance, and technical standards
  • Collaborate with highly experienced teams and Microsoft experts
  • Real opportunity for mentoring and professional development
  • Exposure to cutting‑edge Microsoft technology, integrations, and the Power Platform
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