Membership and Club Experience Specialist - DACH
Listed on 2026-03-10
-
Education / Teaching
Business Administration -
Management
Business Administration
Location: Zürich
Peopleof Action
Rotaryisaglobalnetworkof
1.2millionneighbors,friends,leaders,and problem-solverswhoseeaworldwherepeopleuniteandtakeactiontocreatelastingchange–acrosstheglobe,inourcommunities,andinourselves.
AtRotary,wefosterawelcomingenvironmentwhereallemployeesarevaluedandempowered.
Wearededicatedtocreatingmeaningfulopportunitiesandsupportingthegrowthandwell-beingofourteam.
Joinusinbuildingaworldwhereeveryonecanunite,take action,andcreatelastingchange.
The Europe/Africa Office,locatedin
Zurich,ispartofthe
Rotary International Secretariatwithitsheadquartersin Evanston ,Illinois/USA.Themissionofour
40employeesistoprovideefficient,high-qualityserviceto
Rotariansin
Europe,Africa,andthe
Middle Eastandtosupporttheminachieving Rotary ’sobjectives.
Followinganinternalrotation,ourMembership Growthand Experience Teamin Zurichhasanimmediateavailabilityoruponagreementopeningfora
Membership Growthand Club Experience Specialist -DACH(100%) Your Contributionstothe Team- Youareresponsibleforsupportingandstrengtheningtheclubexperiencewhiledrivingmembershipgrowthandretentionin
Germany,Switzerland,Austria,and Liechtenstein
,andyouwillserveastheprimaryliaisontodistrictleaders,clubpresidents,membershipchairs,andvolunteersformemberengagement,attraction,newclubdevelopment,andpublicimage. - Youhelpguide,train,andsupportzone,district,andclub-levelvolunteerswithinnovativeideas,strategies,andresourcestoadvancemembershipgoals,supportandstrengthen
Rotaryand
Rotaractclubs,deliveravaluableclubexperience,fostermemberengagementandretention,improvemembershipdiversity,andformnewclubs. - Youprovideguidanceandsupportonmemberacquisitionopportunitiesthroughourprospectivememberprograms,events,orprojectsdesignedtoconnectwithprospectivemembers.
- Youareatrustedadvisortoclub,district,andregionalvolunteerleadersongovernancemattersandpositiveculture-building.
- Youhandleactivitiestoensureflawlessadministration.
- Youguide,engage,andtrain
Rotariansthroughfacilitateddiscussions,workshops,and presentations. - Traveltotheassignedregionscanbeexpectedatleast2-3timesperyear.
- ABachelor’sdegreeorequivalentworkexperience,andatleast3-5yearsinacustomerservicerole·
- Native
German-speaker
and
fluencyinEnglish
are essential.
Frenchoranother Europeanlanguageisanasset. - Highlystructuredandwell-organizedpersonwhoknowshowtosetprioritieswithafirmcommitmenttoprovidingoutstandingcustomerservice
- Strongteamspiritwhileappreciatingworkingindependently
- Abilitytointeractwithhigh-levelinternationalbusinessleadersandvolunteersintheirrespectivelanguagesandinaculturallysensitivemanner
- Keeninterestintraining,facilitateddiscussions,andotherinnovativelearning/trainingtechniques
- Professionaldemeanorandprovenabilityinoralandwrittencommunications,includingpublicspeaking,presentations,andpromotionalwriting
- ExcellentMSOfficeskills
- Keeninterestin,andfamiliaritywith,thecultureoftheassignedregions
Asouridealcandidate,youcanrelatetothefollowing
Self-Leading Attributes:
- Engagement
–Youfosterrelationshipsbyhearing,recognizing,andvaluingothers - Communication
–Youareopentoreceivingideasfromdiverseviewpointsandabletocommunicatemessagessothattheyareuniversallyunderstood - Collaboration
–Youbuildpartnershipsandworkjointlywithotherstomeetsharedobjectives - Presence
–Youareabletodemonstratecomposureandconfidenceanddisplayaprofessionalpresence - Productivity
–Youstrivetoproduceconsistentlyexcellentresultsthatwillhelp Rotaryachieveitsgoals
Adaptability
–Yourespondtochangeswithapositiveattitudeandrecognizewhentoadjustbasedonthesituation - Innovation
–Youmove Rotarybeyondtraditionalwaysofthinking
- Aninterestingjobopportunityinaninspiringinternationalenvironmentwithinoneoftheworld’sleadingserviceorganizations
- Comprehensivesocialbenefits
- 40-hourworkweek
- Flexibleworkinghours
- 5weeksofvacation
Comeandjoinus–submityourapplicationin
English
bycompletingtherequiredform,andincludeamotivationletter,yourcurriculumvitae,andreferenceletters.
Wewillreviewtheapplicationsandconductphoneinterviewsonanongoingbasis.
Rotaryisunabletoofferanyvisaorworkpermitsponsorshiporrelocationsupportforthisrole.
ContactUlla Korsgaard Larsen ,Managerof Global People &Talent,
Visitwww.rotary.orgtolearnmore.
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