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Customer Retention Specialist – SaaS, Hybrid, Zürich

Job in Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listing for: OneDoc
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 30000 - 80000 CHF Yearly CHF 30000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Zürich

Ein führendes Technologieunternehmen in Zürich sucht einen Customer Retention Officer, der dafür sorgt, dass unsere Kund:innen langfristig zufrieden bleiben. Sie identifizieren Kündigungsrisiken, bearbeiten Anfragen und bieten Lösungen an. Ideale Kandidat:innen haben Erfahrung im Customer Success im B2B-Umfeld, sprechen fließend Deutsch und bringen gute Englischkenntnisse mit.

Wir bieten ein flexibles Hybrid-Modell, persönliche Entwicklungsmöglichkeiten und modernste Ausstattung.
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