Customer Service German Speaker w

Overview

Customer Service German Speaker w/Relocation package

Job Title:Customer Support German Speaker with Relocation Package
Department:Sales
Company:Leading Technology Company
Location:Portugal or Porto
Contract Type:CDD 6 months (with possibility of renewal)
Work Model:On-site

Shifts:Monday to Friday, including bank holidays, between 08:00 and 20:00 (rotational shifts)

Saturday + Sunday: 8:00-17:00 (Rotational Shifts)

Days Off:2 days off per week

Meal Allowance:7.23 per working day
Transport Allowance:20 per month
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Health Insurance:Coverage starts from Day 1 (monthly contribution required), free after 6 months
️
Relocation Support:Provided for eligible candidates relocating within Portugal

As a
Sales Support Specialist
, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.

• Support customers with sales-related inquiries, product information, and troubleshooting
• Communicate across multiple channels: phone, email, chat, and social media
• Tailor communication to reflect brand tone and customer needs
• Handle escalations with empathy and a customer-first mindset
• Log and manage all customer interactions with attention to detail

Fluent in
German and English
(spoken and written)
Experience in customer service or sales support (preferred)
Tech-savvy and comfortable with troubleshooting digital tools
Skilled in communication and multitasking
Resilient and calm under pressure, with a proactive attitude

Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team
apply now and grow your career with us!