Business Development Manager - MFG

Business Development Manager – MFG (Infosys)

Responsible for generating and qualifying leads, managing client relationships, developing proposals, negotiating deals, and achieving revenue targets across assigned accounts.

• Generate leads through meetings, presentations at conferences, partner contacts, and industry news.
• Conduct customer profiling, account planning, and set revenue/margin targets at the service line level.
• Create and edit messaging around Infosys services and solutions; tailor value propositions for key accounts.
• Identify the right internal and external partners, negotiate teaming agreements, MSA terms, and price.
• Collaborate with pre‑sales, partners, and delivery teams to develop winning proposals.
• Negotiate commercial terms, secure LOE/SOW, and ensure accurate project handover to delivery.
• Develop account plans, relationship maps, and monitor progress against the 18‑month plan.
• Track and optimize pipeline, ensuring timely qualification of opportunities.
• Maintain contracts, update MSA status, and ensure compliance with contractual terms.
• Process invoices, resolve billing disputes, and follow up on payment releases.
• Collect client feedback through CSAT/ELF and drive continuous improvement.
• Provide coaching and mentorship to team members; support career planning and performance reviews.
• Partner with marketing to secure industry references, case studies, and joint events.
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Coordinate with legal, finance, and senior leadership on escalation resolution.

• Engineering graduate (CA/Tier MBA) or Non‑Engineering graduate;
  PhD optional.
• Minimum 9–11 years of relevant experience in B2B sales or business development, preferably in global markets for IT services.
• Proven track record of opening new accounts and achieving revenue targets.
• Strong knowledge of outsourcing business, cost and revenue drivers, and negotiation skills.
• Excellent written and verbal communication, presentation, and networking abilities.
• Experience managing a portfolio of high‑value accounts and leading cross‑functional teams.
• Competence in contract development and MSA negotiations.
• Financial acumen (IRR, NPV, ROCE) and analytical skills.

• Consultative selling, business case creation, financial analysis.
• Conflict resolution, consensus building, problem solving.
• Negotiation, commercial acumen, political savvy.
• Leadership, mentoring, and team management.
• Networking and stakeholder management.

• 18‑month revenue goals and profitability.
• Number of new accounts opened.
• Pipeline quality (qualified vs unqualified).
• Win ratio and MSA close time.
• Contract compliance and CSAT/ELF scores.
• Team engagement (360 feedback, promotion input).