Corporate Receptionist

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world‑class services, advisory technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong.

As a Corporate Receptionist you are part of the Workplace Experience Ambassador team that owns the internal and external visitor experience. This role delivers front‑of‑house and meeting & event services, including sign‑in, badging, luggage, lost‑and‑found and deliveries, while ensuring a positive, memorable experience for all visitors, candidates and the general public. You will manage the setup of meeting spaces, maintain room environments, support booking systems, and coordinate with security and janitorial teams to uphold the highest standards of presentation and functionality.

• Take ownership of internal and external visitor experience, ensuring all interactions leave customers with a positive, memorable experience.
• Deliver core front‑of‑house services (sign‑in, badging, luggage, lost‑and‑found, deliveries) and receive and direct telephone/email queries.
• Greet, assist, and direct candidates, new hires, visitors and the general public while maintaining continual awareness of onsite events.
• Proactively maintain highest standards of presentation and functionality across front‑of‑house, meeting and event areas.
• Set up meeting and event spaces per team guidelines and EHS considerations and monitor room environments comprehensively.
• Create and maintain up‑to‑date Outlook Conference Room Finder and SharePoint room booking systems.
• Provide high awareness of local area services (shops, restaurants, hotels, transport) to support customers.
• Coordinate daily updating of room booking displays and support onsite space audits and walk‑the‑store processes.

• Experience in reception, concierge or related field with excellent people skills.
• Previous experience in a high‑profile corporate environment with outstanding customer service skills and confidence communicating at all levels.
• Fluency in English and the local language, strong PC literacy and proven ability to manage daily activities using various systems.
• Very high attention to detail, professionalism and ambassadorial representation.
• Understanding of front‑of‑house services (sign‑in, badging, luggage, lost‑and‑found, deliveries) and telephone/email query direction.
• Experience setting up meeting and event spaces per guidelines and monitoring room environments.
• Excellent teamwork, willingness to go above and beyond, and flexibility across settings.

• Previous catering or hospitality experience for enhanced customer service and event coordination.
• Facilities Management exposure for understanding workplace operations and maintenance coordination.
• Experience with Outlook Conference Room Finder and SharePoint room booking systems.
• Knowledge of local area services (shops, restaurants, hotels, transport).
• Collaboration with security, janitorial and other partners for meetings and events.
• Ability to provide timely, accurate, personalized responses to meeting and event inquiries.
• Experience with room booking displays, audits and walk‑the‑store processes.
• Background in trouble ticket requests, mail and courier services, site inspections and administrative tasks.

Location: On‑site Zurich, CHE

Employment Type: Full‑Time

Key

Skills:

Multi‑line Phone Systems, Customer Service, Computer Skills, Quick Books, Medical Office Experience, Office Experience, Dental Office Experience, Front Desk, Administrative Experience, Phone Etiquette

JLL is an Equal Opportunity Employer committed to diversity and inclusion.