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SAP Service Delivery Manager

Job in 6300, Zug, Kanton Zug, Switzerland
Listing for: ALGOTEQUE Innovation Hub
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CHF Yearly CHF 100000.00 125000.00 YEAR
Job Description & How to Apply Below

ALGOTEQUE is an IT consultancy firm that helps startups, mid-sized and large corporations to create and deliver innovative technologies. Our team has a successful track record in designing, developing, implementing, and integrating software solutions (AI, ML, BI, Web, Automation) for Telecom, Energy, Bank, Insurance, Pharma, Automotive, Industry, e-commerce. We deliver our services both in fixed-price and time-and-materials models, helping our customers achieve their business and IT strategies.

Job Description

We are looking for a SAP Service Delivery Manager to ensure stable, compliant, and high-quality service delivery within a global S/4

HANA transformation and run environment.

Responsibilities
  • Own end-to-end service delivery for SAP S/4

    HANA systems.
  • Ensure availability, performance, and stability of the S/4

    HANA landscape.
  • Manage SLAs, KPIs, service reviews, and continuous improvement initiatives.
  • Act as escalation point for S/4

    HANA-related incidents, risks, and operational issues.
  • Coordinate internal IT teams, AMS providers, and business stakeholders.
  • Ensure compliance with security, audit, and governance standards.
  • Support transition from project delivery to S/4

    HANA run and hypercare.
  • Drive standardization, automation, and optimization of service processes.
Profile / Requirements
  • Proven experience in SAP S/4

    HANA service delivery or operations.
  • Strong understanding of S/4

    HANA architecture, processes, and modules.
  • Experience in international, or regulated SAP environments.
  • ITIL-based service management knowledge.
  • Excellent stakeholder management, communication, and leadership skills.
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