Risk Management Specialist

Risk Management Specialist (Claims and Workers’ Compensation)

Location: Zionsville, IN (In Person)

Pay Range: $55,000 to $70,000 per year (DOE)

Employment Type: Full Time

AES Restaurant Group is hiring a Risk Management Specialist to support our restaurant operations by managing claims and helping reduce workplace risk. This role will oversee workers’ compensation, general liability, and unemployment claims across our restaurant locations.

You will work directly with insurance adjusters, internal leadership, and field teams to ensure claims are handled accurately, follow up stays on track, and issues are escalated appropriately.

• Manage workers’ compensation, general liability, and unemployment claims across all locations
• File claims accurately and on time, ensuring compliance with state and federal regulations
• Track claim progress, maintain documentation, and keep detailed case notes
• Coordinate return to work processes and follow ups for injured employees
• Provide regular claim updates to leadership and share trends or recurring issues

• Act as the primary point of contact for insurance adjusters on open claims
• Review recommendations, settlement proposals, and reserve changes
• Coordinate communication between adjusters, legal counsel, HR, and operations teams

• Identify trends in claim activity and recommend ways to reduce injury and liability exposure
• Support safety initiatives, training efforts, and compliance audits across locations
• Stay current on workers’ compensation laws, unemployment requirements, and insurance best practices

• Prepare monthly and quarterly reports on claim activity, costs, and risk trends
• Maintain organized documentation aligned with company policy and regulatory standards
• Assist with internal investigations related to accidents and incidents when needed

• 2+ years of experience managing workers’ compensation, general liability, or unemployment claims
• Strong understanding of insurance processes and regulatory requirements
• Strong communication and follow through skills
• Ability to manage multiple cases at once with strong attention to detail
• Proficiency with claims systems, spreadsheets, and reporting tools

• Experience in restaurant, retail, or hospitality environments
• Knowledge of safety programs and risk mitigation strategies

In person, Zionsville, Indiana

AES Restaurant Group, LLC, and its affiliates, are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, creed, marital status, familial status, public assistance status, or any other characteristic protected by law.