Tax Associate

Tax Associate

Join H&R Block as a Tax Associate. In this role you will be supported by an expert team dedicated to providing you with the tax training you need and the flexibility to balance a meaningful personal life.

• Conduct tax interviews with clients face‑to‑face and through virtual tools – video, phone, chat, email.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS support.
• Support office priorities through teamwork and collaboration.
• Grow your tax expertise.

• Bachelor’s degree in accounting or a related field.
• Previous experience in a customer service or retail environment.
• Experience working in a fast‑paced, supportive environment.
• Ability to work a minimum of 25‑35 hours weekly throughout tax season and up to 40 hours during peak weeks.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.
• Experience working in a fast‑paced environment.
• Comfort working with virtual tools – video, phone, and chat.
• Ability to effectively communicate in person, via phone, and in writing.
• Must meet all other IRS and applicable state requirements.
• High school diploma / equivalent or higher.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
• to checkout all available benefits.

At H&R Block we remain committed to building a connected culture where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized worldwide on best‑companies lists and surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Grand Rapids, MI