On-Demand: Guest Advocate; Cashier), General Merchandise, Fulfillment, Food and Beverage, Style

Overview

On-Demand:
Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2083) role at Target.

Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.

As an On-Demand TM, you will not be included on the posted weekly schedule, but you will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.

When you choose to pick up a shift, reliable and prompt attendance is necessary. You should engage actively by picking up and working shifts at least once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you must respond to our attempts to contact you to confirm your interest in working shifts  you do not respond, employment may be terminated.

If you do not work at least one shift within 5 months, employment will be administratively terminated.

Your communication and ability to work when our business demands it most are critical to your success in this role. If offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule. After that, the myTime app is where you can pick up shifts you desire to work.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in meaningful experiences that help team members build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build an inclusive guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by greeting guests as you complete daily tasks.
• Engage with guests to help solve their specific needs.
• Know the tools, products, and services available in the total store and in your area to solve issues and improve the guest experience.
• Thank guests and let them know you’re happy they chose to shop at Target.
• Scan and bag items efficiently, accurately and in compliance with food safety standards and company best practices.
• Work efficiently to minimize guest wait time while maintaining service and accuracy.
• Make guests aware of current and upcoming brand launches, store activities and events.
• Know and speak to the benefits of Target Loyalty programs and assist with enrollment; be familiar with fulfillment services and how to direct guests to enroll or use them.
• Understand and show guests how to use Wallet and other Target App features.
• Handle returns by following register prompts and partnering with leaders as needed to solve guest issues per Target policies.
• De-escalate situations and recover the guest shopping experience per Target policies.
• Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
• Maintain a clean, clutter-free work area and stock supplies during store hours.
• Demonstrate a…