Desktop Support Technician | Nights

Desktop Support Technician I | Nights

Location:

Yuma, AZ 85364, United States. Position type:
Full Time. Shift: Nights. Pay: $20.00 - $30.00 hourly.

Summary:

The Desktop Support Technician I supports the hardware and software needs of the organization; acts as a level 2 escalation point for the service desk. The Technician assists other departments in the implementation of hardware, provides troubleshooting assistance, and participates in the IT Concierge support system.

• Performs IT Concierge Support duties including “rounding” hospital floors to address issues immediately.
• Works assigned tickets from the Desktop Support Lead and proactively identifies additional issues.
• Performs break/fix on physical hardware, replacing or repairing in a timely manner.
• Maintains functionality of PCs (excluding vendor‑owned systems).
• Imaging and repairing computers with Windows OS, handling incidents, service requests, and updates.
• Assists with clinic setups, ensuring scanners and Imprivata function correctly.
• Assists in setting up hardware for conference rooms.
• Orders hardware and software.
• Understands business processes and best practices.
• Performs other duties as assigned.

• 2+ years related experience.
• HS Diploma or GED.

• CompTIA A+ Certified, ITIL Certification, or related field.
• 3+ years of IT Technical Support experience.

Physical requirements and working conditions for this position will be provided during the interview.

Join us at Yuma Regional Medical Center dba Onvida Health. A career at Onvida Health is more than just a job. It’s a place to have a long and rewarding career, making a difference in the lives of those in our shared community.

Life in Yuma, Arizona. Yuma is recognized by Guinness World Records as the Sunniest City on Earth, offering more than just sunshine. It’s a place where the great outdoors meets a welcoming, tight‑knit community.