Patient Access Scheduler | Center

Overview

Job Details

Position Type:
Full Time
• Date Posted: 01/22/2026
•

Location:

Yuma, AZ 85364, United States
• Job

Job Title:

Patient Access Scheduler | Support Center | Days

Employer:

Onvida Health (dba Yuma Regional Medical Center)

• Schedules outpatient procedures following established guidelines and/or restrictions; ensures patients are well prepared for scheduled procedures; enters all scheduling information.
• Learns all modalities of scheduling and follows established protocols for each modality; utilizes appropriate functions for documentation of notes as per established guidelines; provides excellent customer service.
• Prepares patient for exam and provides the appropriate pre-exam instructions in a manner the patient understands.
• Demonstrates awareness of ramifications of contrast allergies and takes appropriate steps to prepare patients for studies with contrast according to protocol when they have these allergies.
• Completes pre-registration and insurance verification prior to scheduled appointment date; enters all registration information; verifies insurance coverage & eligibility; documents notes; completes MSPQ if applicable; utilizes insurance websites for verification; follows established protocols for Self-pay process.
• Verifies and obtains pre-certification and authorizations for outpatient scheduled procedures, scheduled surgeries, and anesthesia cases, including endoscopy services; understands prior authorization requirements and follows established protocols for obtaining and documenting prior authorizations; provides price estimates for high-dollar outpatient procedures; obtains and verifies procedure orders and all other required documents prior to scheduled appointments.
• Performs a full range of clerical functions in support of the department and organization; transcribes and imports orders and other required documents from Rightfax; retrieves and responds to phone messages as assigned; operates and assists others with office equipment in a safe and efficient manner (telephone, FAX, printer, scanner, and related items).
• Communicates clearly and effectively; follows established phone system guidelines; answers incoming phone queue calls in a timely manner to meet department goals; utilizes interpreter services as needed; provides excellent customer service and a friendly voice to all customers.
• Other duties as assigned.

• Education:
  
  Essential: HS DIPLOMA/GED
• Experience:
  
  REQUIRED:
  
  1+ years related experience

Join us at Yuma Regional Medical Center dba Onvida Health. A career at Onvida Health is more than just a job. If that sounds like you, you’re our kind of people. Life in Yuma, Arizona offers sunshine and outdoor opportunities with a welcoming community.

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