PT - Administrative Assistant , Student Services Advisement and Student Success

PT - Administrative Assistant I, Student Services Advisement and Student Success

Summary of Function: Grant Funded. This position provides clerical/administrative support to all TRIO Programs.

Typical Duties:

• Serves Students. Compiles and maintains confidential, accurate, up-to-date student records, which include documentation of eligibility, student academic records, contacts, exit information, follow-up information, etc., for students in compliance with federal regulations. Inputs contact logs, College Readiness Plans, and surveys.
• Answers telephone, take messages accurately. Maintains an office atmosphere conducive to meeting the needs of program participants. Makes reminder calls to participants; provides information to students, staff, and the public.
• Prepares and send mailings to participants/parents. Assists with activities and event preparation and set-up. Assists with calendars and scheduling.
• Supports and participates in strategic planning initiatives and perform other duties as assigned.

Required Qualifications:

• High School Diploma or equivalent

Preferred:

• Bilingual (English/Spanish) preferred, but not required; language proficiency must be demonstrated on application materials

Additional Eligibility Requirements:

• Arizona Driver’s License or Equivalent

Classification:

• Non-Exempt

Position Type &

Work Schedule:

• Part-time
• Up to 19 hours per week
• Work flexible schedule to meet the program, department, and/or institutional needs, which may include Fridays, nights, and/or weekends

Knowledge, Skills, and Abilities:

• Knowledge of and ability to interpret, apply, and follow college policies and procedures
• Knowledge of or ability to maintain organizational structure, workflow and operating procedures
• Knowledge of compliance requirements for federally funded student support programs
• Knowledge of meeting coordination, administrative support practices, and calendar management
• Skill in current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications, Windows, college system platforms, software and applications, especially those specific to the department operations
• Skill and ability to be self-directed and to manage one’s own time
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in maintaining accurate records
• Ability to complete all departmental and/or institutional mandatory training or development
• Ability to organize, prioritize, follow multiple projects and tasks through to completion, with close attention to detail
• Ability to work independently and contribute to a collaborative team environment
• Ability to provide assistance in a professional and supportive manner
• Ability to communicate effectively, verbally, in writing, and in a public setting, and to relate to others in a professional manner
• Ability to be flexible and supportive, positively and proactively assimilate change in a rapid growth environment
• Ability to maintain confidentiality of protected information and follow FERPA and privacy guidelines
• Ability to adapt to a dynamic workload and demands
• Ability to operate relevant equipment required to complete assigned responsibilities for the position
• Ability to demonstrate integrity, professionalism, and civility in all job-related actions
• Ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes
• Ability to manage and update a high volume of student records with accuracy, consistency, and data integrity
• Ability to establish and maintain positive, effective, and collaborative relationships with individuals at all levels of the organization, students, and the public
• Inside office environment with normal noise and lighting levels
• Work is performed in an open office environment with staff, students, community contact and interruptions

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer
• May lift, carry, push, and/or pull, at times, a minimum of 10 pounds
• Occasionally stoop, bend, kneel, crouch, reach, and/or twist
• Safely and appropriately operate golf carts or district vehicles

Travel:

• May…