Sales - Atlanta Atlanta

Pager Duty, Inc. (NYSE:

PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two‑thirds of the Fortune 100, Pager Duty is essential for delivering always‑on digital experiences to modern businesses.

Join us. At Pager Duty, you’ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award‑winning workplace.

Pager Duty operates a hybrid work model with offices in 8 major cities:
Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto.

• Australia:
  Northern Territory, Queensland, South Australia, Tasmania, Western Australia
• Canada:
  Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
• United States:
  Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at Pager Duty are responsible for creating high performance environments that drive accountability. Pager Duty has four key dimensions that define our Leadership Impact:
Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

• Value Selling
  Focus on demonstrating the unique value our products and services bring to both new and existing customers, addressing specific needs and challenges that drive their business forward.
• Account Expansion & Acquisition
  Balance your time between growing existing accounts and prospecting for new business. Identify new revenue opportunities within current accounts while developing and executing strategies to win new accounts, including crafting tailored outreach to key decision‑makers.
• Strategic Account Development
  Develop and execute strategic plans to expand accounts and identify new high‑potential opportunities. Stay aligned with customer objectives and business needs while leveraging competitive intelligence and industry trends.
• Sales Effectiveness
  Establish and maintain strong, authentic relationships with both new and existing clients. Negotiate positive outcomes, ensuring mutual success with current accounts while securing new deals with prospective clients.
• Executive Engagement
  Conduct high‑level conversations with senior executives (VP+) to uncover strategic needs and align our solutions to their business challenges. Lead discussions around both new sales opportunities and expansions within existing accounts.
• Sales Execution
  Ensure thorough and accurate pipeline management, with careful preparation for meetings and presentations. Follow up on commitments and agreements to contribute to the long‑term strategic success of both the customer and Pager Duty.
• Prospecting & New Business Development
  Utilize marketing, alliances, and BDR programs to uncover new logo opportunities. Proactively qualify prospects, develop strategies to win new business, and create plans to convert leads into customers.
• Planning & Forecasting
  Map out territory and account strategies, working with internal resources to develop an effective sales approach. Use historical data and market insights to provide accurate and actionable forecasts.

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job…