Business Office Assistant

Business Office Assistant

Family Dentistry of Yukon, a Heartland Dental Supported Practice and a "Growing Patient-Focused Doctor Office," is looking for a Full-Time Business Office Assistant to join our team.

Role Offers:
✅ No Nights or Weekends – Enjoy a healthy work-life balance
✅ Full Benefits Package – Including health insurance, retirement plans & PTO
✅ Quarterly Bonus Potential – Rewarding hard work & dedication
✅ Dental Assistant Academy Training & CE classes included – We invest in your growth!

About Family Dentistry of Yukon:

• Join a 9 person team that thrives on collaboration, communication, and community
• Office is a fun, family atmosphere, camaraderie-focused, fast‑paced, motivated, goal‑oriented, energetic team
• Office
  
  Location:
  
  1670 Garth Brooks Boulevard, Yukon, OK 73099
• Expected Full‑Time
  
  Work Hours:
  
  Monday‑Thursday, 7:45 am‑5:00 pm & Friday, 7:45 am‑12:00 pm (Hours Subject to Change)

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team‑building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Heartland Dental was recently recognized by Newsweek for two awards:
America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024.

What You’ll Gain:

• Career Stability & Growth:
  Join a secure company with over 25 years of industry‑leading experience and unlimited opportunities for advancement.
• Comprehensive Benefits:
  Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO).
• Training & Development:
  Front‑loaded education and training to help you grow and reach your full potential from day one;
  Heartland Dental University & CE Classes.
• Flexible Pay Access:
  Enjoy the convenience of on‑demand Daily Pay to access your earnings when you need them.
• Bonus Potential:
  Employee Referral & Quarterly Bonus.

As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre‑employment process, and any necessary guidance or paperwork will be provided.

Not applicable in state of FL & TN.

More about the role:

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Minimum Qualifications , Experience &

Education:

• High School Diploma/GED

Compliance & Confidentiality:

• The position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Dental Knowledge, Software &

Experience:

• Working knowledge of dental procedures and terminology
• Dentrix or other dental software experience
• Microsoft Office Suite experience

Business & Professional

Skills:

• Experience working in a fast‑paced and customer‑centric environment
• Strong communication, organization, and multitasking abilities
• Adaptable to changing workflows and team dynamics
• Detail‑oriented with a proactive approach to problem‑solving
• Excellent communication, organizational, and multi-tasking skills

Preferred Experience:

• Front Office Administrative work experience…