Public Assistance Specialist I/Ii - E&E
Job in
Yuba City, Sutter County, California, 95992, USA
Listing for:
Sutter County Human Resources
Apprenticeship/Internship
position
Listed on 2026-01-22
Job specializations:
-
Government
Public Health, Bilingual, Government Administration
Salary/Wage Range or Industry Benchmark: 23.13 USD Hourly
USD
23.13
HOUR
Job Description & How to Apply Below
Position: PUBLIC ASSISTANCE SPECIALIST I/II - E&E
Tentative Recruitment Timeline
- Final date to receive applications:
Thursday, January 29, 2026
- Online written exam:
Week of February 3, 2026
- Hiring Interviews:
Week of March 3, 2026
- First day for all new hires:
April 6, 2026
* The above timeline is tentative and subject to change. For planning purposes, please refer to the timeline. You will be updated should dates change.
Preference Notice
* PLEASE NOTE:
Preference may be given to candidates who are bilingual in Punjabi or Spanish, depending on current program needs.*
Salary
Starting salary for this recruitment is negotiable up to $23.13/hour and is paid bi-weekly (26 pay periods in a calendar year).
Public Assistance Specialist I – Overview
The Public Assistance Specialist I position is the entry‑level classification in the Public Assistance Specialist series. Incumbents may have prior experience determining eligibility for loans, financial assistance, unemployment or veterans benefits, or publicly or privately funded health, counseling or social services programs; have completed initial classroom training provided as part of the Eligibility Specialist Trainee training program; or may have the required level of education.
Incumbents will be placed in a work team and will receive classroom instruction prior to being assigned casework. They will work under close supervision while learning to independently determine public assistance eligibility and apply knowledge from training to complete eligibility tasks and apply complex regulations. After one year of satisfactory performance, incumbents will progress to the journey‑level Public Assistance Specialist II.
Key Responsibilities Perform interactive interviews to elicit eligibility information, obtain and verify financial, employment, tax, and personal demographic data, and determine eligibility for public assistance programs and services.Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs.Explain regulations, rules, and policies to clients and inform them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services.Ensure accuracy and completion of application and declaration forms.Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies.Enter and retrieve numerical and narrative data and issue benefits from an automated computer system.Determine the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results.Review and interpret information provided on a variety of forms by the client and third parties to assist with eligibility determination.Evaluate clients for and answer questions on Advanced Payment Tax Credits (APTC) related to health care reform.Explain a variety of plan options, costs, and individual plan features through Covered California.Monitor on‑going eligibility by obtaining periodic updated information of eligibility factors and take appropriate actions on changes.Determine need for additional services and make referrals as needed for employment and other services to outside agencies to assist clients toward self‑sufficiency and direct clients accordingly.Organize and prioritize caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy.Enter and maintain case records, including written narratives, forms, and computer documents in a clear and readable format.Troubleshoot task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed.Communicate both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality.Respond to questions and complaints of clients in person, by telephone, mail and/or email communication.Provide pertinent forms and pamphlets to clients as required.Identify suspected fraud and make referrals for investigation.Make referrals to social service workers as needed.Participate in special projects, studies, work…
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