Billing Specialist & Residential Liaison
Job in
Ypsilanti, Washtenaw County, Michigan, 48197, USA
Listed on 2026-01-23
Listing for:
City of St Joseph
Full Time
position Listed on 2026-01-23
Job specializations:
-
Administrative/Clerical
Business Administration, Office Administrator/ Coordinator -
Business
Business Administration, Office Administrator/ Coordinator
Job Description & How to Apply Below
Overview
Primary responsibilities include preparing monthly residential and commercial utility bills. Act as liaison for the commercial and residential backflow programs. Provide administrative and office support to the Utility department and other related duties as required.
Responsibilities- Prepare monthly residential and commercial utility bills.
- Act as liaison for the commercial and residential backflow programs.
- Provide administrative and office support to the Utility department and other related duties as required.
- Minimum of three years of customer account billing experience.
- Working knowledge of BS&A Utility Billing Software; experience preferred.
- Proficiency with MS Word, Excel, and Outlook required.
- Extensive knowledge and experience in handling customer accounts and issues.
- Ability to demonstrate analytical and critical thinking skills when needed.
- Excellent written and verbal communication skills.
- Must multitask and work independently and meet deadlines.
- A bachelor’s degree or related college coursework is preferred; high school graduate required.
- Subject to a 90-day probationary period.
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