Sales and Service Advisor

Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve.

This range is provided by Firestone Complete Auto Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $15.00/hr - $19.00/hr

Retail Sales and Service Specialist (SSS) – Hybrid Role

• Hybrid Role:
  Customer service, sales, customer issue resolution.
  
  - 75%
• Basic vehicle service tasks:
  Oil, tires, fluids.
  
  - 25%
• Store operations, opening/closing, inventory, displays, as needed.

• Growth And Career Development Role:
  May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Will learn all aspects of store operations and flex between front/back shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to complete required store education courses and modules required for this position.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

Regular:
Full time.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

At Firestone Complete Auto Care, our employees are the first touch point of trust we establish with every person who walks through our door. We are looking for teammates with a passion for solving problems and a drive to perform. We take pride in delivering high quality customer service that translates into long standing relationships. If this resonates with you then you can find the job you’ve been looking for at Firestone Complete Auto Care.