Senior Business Systems Analyst - Chat Platform
Job in
Youngstown, Mahoning County, Ohio, 44502, USA
Listed on 2026-03-02
Listing for:
Highmark Health
Full Time
position Listed on 2026-03-02
Job specializations:
-
IT/Tech
Data Analyst, Systems Analyst, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
Employer Industry: Healthcare Technology
Why consider this job opportunity- Salary up to $
- Opportunity for career advancement and growth within the organization
- Engage in innovative projects within the healthcare technology sector
- Collaborative work environment with cross‑functional teams
- Chance to work with advanced technologies such as APIs, chatbots, and IVR
- Contribute to impactful projects that enhance customer experience and operational efficiency
- Lead collaboration with customers and cross‑functional teams to define capability needs and develop quality business solutions
- Participate in the full software development life cycle in various roles on agile scrum teams
- Ensure compliance with required standards and obtain necessary approvals throughout project life cycles
- Drive value and innovative solutions by interfacing with business areas, customers, and technical teams
- Provide thought leadership and strategic direction in Product and Technology Solutions
- Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field
- 5 - 7 years of experience in Information Systems/Information Technology
- Strong analytical and problem‑solving skills
- Excellent communication and report writing abilities
- Proficiency in SQL and project management methodologies
- 3 - 5 years of experience in Lean/Six Sigma
- 3 - 5 years of experience in the Health Insurance Industry or Healthcare Industry
- 3 - 5 years of experience with IVR or chatbot technologies
- Relevant certifications such as ITIL, TOGAF, Six Sigma, or PMP
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#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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