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Banking & Finance Bank Customer Service

Client Experience Specialist — Banking Loyalty & Solutions

Job in Youngstown, Mahoning County, Ohio, 44502, USA
Listing for: PNC Financial Services Group, Inc.
Full Time position
Listed on 2026-01-30
Job specializations:
  • Finance & Banking
    Banking & Finance, Bank Customer Service
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
Job Description & How to Apply Below
A leading financial services firm in Youngstown, Ohio is seeking a Client Experience Associate. The role focuses on enhancing customer financial wellbeing through exceptional service and effective communication. Responsibilities include engaging customers to identify banking opportunities and resolving their issues efficiently. The position emphasizes building customer loyalty and contributing to sales through proactive interactions. Key qualifications include strong customer engagement skills and a solid understanding of financial products.
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