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Support Services Clerk

Job in Youngstown, Mahoning County, Ohio, 44502, USA
Listing for: The National Center for Urban Solutions - NCUS
Full Time position
Listed on 2026-01-12
Job specializations:
  • Administrative/Clerical
    Education Administration, Office Administrator/ Coordinator
Job Description & How to Apply Below

Description

The Support Service Clerk will play a crucial role in providing administrative assistance to various departments within the school, including the Enrollment Coordinator, School Director, and Director of School Counseling. The primary focus of this position is to facilitate the enrollment process and offer support for other administrative tasks.

Key Responsibilities
  • Front

    Desk Duties:

    Assist the School Director with clerical tasks such as answering phones in a friendly manner, providing a presentable and welcoming presence for all stakeholders as they enter and exit the building, helping with lunch distribution, gathering attendance information, and submitting data into Quick Base.
  • Enrollment Support:
    Assist with creating scholars' permanent files, requesting and processing transcripts, and handling enrollment forms.
  • School Counseling Support:
    Aid the Director of School Counseling by inputting transcripts, updating graduation planners, assisting with testing, and inputting data into EMIS and/or Quick Base.
  • Communications:
    Conduct phone calls and mail out letters to families and scholars to gather necessary documentation for enrollment.
  • Provide building support where needed.
Requirements
  • Ability to provide and show proof of insurance and license. Have reliable transportation.
  • Technology

    Skills:

    Proficiency in technology and software such as Excel, Word, Outlook, and Quick Base.
  • Data Entry:
    Ability to input data into specific software, including Quick Base and other school‑used software.
  • Flexibility and Productivity:
    Must be able to pivot between tasks without losing productivity. Ability to adapt to changing priorities and work effectively in a fast‑paced environment.
  • Communication

    Skills:

    Effective communication with all stakeholders, including families and colleagues, is crucial.
  • Organizational

    Skills:

    Strong organizational abilities and proper time management are required.
  • Commitment to ongoing professional development and staying updated on current trends and research in education.
Education

At least a high school diploma.

Experience

Some experience with clerical office duties is preferred.

Hours

8:30 a.m.–4:30 p.m. with ability to work nights and weekends required.

Seniority level
  • Entry level
Employment type
  • Full‑time
Job function
  • Other
Industries
  • Business Consulting and Services
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