Store Manager, Outlet

Store Manager, Calvin Klein - York Outlet – Calvin Klein

Location: York, England, United Kingdom

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Sales and Business Development

Industry: Retail Apparel and Fashion

Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture, celebrating diverse perspectives and backgrounds to connect with our associates and consumers. Join us to make a meaningful impact and design your future.

• Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
• Identifying opportunities and collaborate with others in order to grow the business or improve performance.
• Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
• Communicating regularly with the buying team to ensure the correct stock levels and demographically correct stock is available.
• Analyzing store level reports and creating action plans to improve results.
• Communicating with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals.
• Managing the manpower planning, identification, recruitment, interviewing, hiring and orientation processes.
• Providing training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented.
• Leading weekly management meetings and other staff meetings; participate in and contribute to regional meetings.
• Make commitments and decisions on available information even under stressful and changing conditions.
• Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
• Coordinate appropriate action plans while considering consequences and budget decisions.
• Convey clear ideas and goals, manage the implementation of those ideas and manage measurable and achievable results.
• Create energy and excitement around shared goals and values.

• Extensive experience in connecting to consumers in a brand retailer is essential.
• You’ll have previous retail operations, budgeting, planning and sales.
• You’ll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
• You’ll be an effective communicator with the ability to cultivate belonging.
• You collaborate to win and recognize and celebrate the contributions and achievements of others.
• You are courageous in giving feedback that promotes positive behavioral change.
• You adapt fast and work with pace.
• You are energetic and inspire trust showing a clear presence on the shop floor.

At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents. We are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind, and flexibility designed to support associates both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community with a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

Equal Opportunity: PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.

PVH also ensures that compensation is based on job-related factors such as skill, ability, educational background, work quality, experience and potential.