Front of House Manager

Hexagon Group are delighted to be partnering with a leading real estate investment company that own an impressive portfolio of commercial properties across the UK. They are currently recruiting for a Front of House Manager to provide a high-quality service to a multi-tenanted commercial estate in York. This role is ideal for someone who thrives in a customer-focused environment and enjoys the variety of supporting both facilities operations and front-of-house services.

As the first point of contact for tenants, visitors, and suppliers, you will play a key role in ensuring the building runs smoothly while delivering a warm, professional welcome. Your day will include managing reception duties, overseeing meeting room bookings and access requests, liaising with contractors, and supporting the Facilities Manager with planned and reactive tasks. You will also assist with health and safety administration, compliance documentation, and tenant engagement activities to help create a vibrant workplace experience.

To succeed in this position, you should bring experience in a front-of-house, customer service, or facilities support role within a corporate or property setting. You will be proactive, well-organised, and confident in building strong relationships with tenants and suppliers. Most importantly, you'll have a genuine passion for delivering excellent service and an interest in developing your career within the property and facilities sector.

In return, you'll join a close-knit real estate business known for its collaborative culture, quality-driven approach, and investment in staff development. If you're looking for a role that blends front-of-house excellence with hands-on facilities coordination, this is an exciting next step. You will be rewarded with a salary of up to £35,000, along with a generous benefits package and plenty of additional training