Information Technology Generalist Administrator

THE POSITION

Do you thrive in a fast-paced environment, enjoy a wide variety of technical work, and take pride in delivering high-quality customer service? The Public Safety Delivery Center is hiring a motivated IT professional to join Technology Services and support the applications and services used by Pennsylvania State Police staff and members. If you like working with new and emerging technologies and pushing beyond the status quo, this role is for you.

This position provides advanced technical support for highly complex, mission-critical technology systems at the Pennsylvania State Police (PSP) Academy Complex and is assigned to the Enterprise Technology Services Office. The incumbent works independently to ensure the secure, reliable, and efficient operation of IT systems across multiple academy facilities, including the Marquee Building, Procurement and Supply, Bureau of Emergency and Special Operations, stables, kennels, garages, museum, gym, and indoor and outdoor shooting ranges.

The role requires a strong understanding of enterprise IT policies and initiatives, along with the execution of required compliance actions. The incumbent collaborates with end users, IT groups, and vendors to troubleshoot and resolve technical issues. Work assignments are provided by IT management and local business representatives, with clearly defined objectives and completion timelines.

Additional duties:

• Serve as the primary enterprise-level point of contact (POC) for academy business areas regarding IT strategy, projects, and initiatives.
• Lead the architectural planning, installation, configuration, optimization, and lifecycle management of hardware and software.
• Lead IT planning and procurement activities.
• Manage vendor relationships and third-party service providers.
• Provide technical expertise for special projects as directed.

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• Variations to work hours required due to overtime.
• Telework:
  You will not have the option to telework in this position.
• Salary:
  In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2; or
• Five years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
• Three years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate’s degree in any information technology field;
  
  or
• One year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information…