More jobs:
Family Medicine Triage Nurse
Job in
York, York County, Nebraska, 68467, USA
Listed on 2026-03-04
Listing for:
York General
Full Time
position Listed on 2026-03-04
Job specializations:
-
Nursing
Healthcare Nursing, RN Nurse
Job Description & How to Apply Below
York General's Family Medicine Clinic is seeking a dedicated Triage Nurse to support patients and providers through expert phone triage, timely follow-up, and efficient coordination of care. If you thrive in a fast-paced clinical environment and enjoy helping patients feel informed, supported, and cared for-this role is for you.
Job Title:
York General Family Medicine Triage Nurse (RN or LPN) - Full Time (FT)Department: YGFM Nursing
Reports to:
YGFM Director of Nursing
Why You'll Love Working Here:
- Day Shift: Primarily Monday-Friday with occasional Saturday coverage
- Award-Winning Culture: Named Modern Healthcare's Best Place to Work for 12 years in a row - because we put people first!
- Purpose-Driven Impact: Be a trusted voice for patients-providing answers, reassurance, and guidance when they need it most.
- Comprehensive Benefits Package: We invest in your well-being - at work and beyond.
- Provide medical advice over the phone, assessing patient needs and determining appropriate next steps.
- Triage and prioritize calls from patients, hospitals, and other providers.
- Follow up on critical labs, pathology results, and imaging, ensuring timely communication to providers and patients.
- Conduct walk-in patient assessments and determine urgency of care needs.
- Manage and respond to patient messages, including questions, concerns, and care instructions.
- Communicate results, plans of care, and provider recommendations clearly and compassionately.
- Make appointments and coordinate referrals as needed while triaging.
- Provide backup support for medication refills and assist with floor nursing when required.
- Document all patient interactions accurately in the EMR.
- Contribute to positive patient experiences through service recovery when necessary.
- A Nebraska-licensed LPN or RN with at least 1 year of experience in a clinic, inpatient, or home health setting preferred.
- A strong communicator who can read, interpret, and explain medical information with clarity and confidence.
- A problem-solver with excellent clinical reasoning and the ability to remain calm under pressure.
- Compassionate, patient-centered, and able to adjust to a fast-paced environment.
- Comfortable working independently and navigating an EMR.
- Flexible and dependable, with a team-first mindset.
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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