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Service Office Coordinator

Job in York, York County, Nebraska, 68467, USA
Listing for: Jayes Tech LLC
Full Time position
Listed on 2026-03-05
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
  • Accounting
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off
Position

Service & Office Coordinator

Location:

York, NE

Core Responsibilities
  • Scheduling & Dispatch
    Schedule service calls and small installs;
    Confirm appointments with customers;
    Coordinate daily technician schedules.
  • Invoicing & Customer Follow-Up
    Send invoices promptly after jobs are completed;
    Follow up on unpaid invoices (phone and email);
    Track past‑due accounts and communicate updates;
    Process customer payments accurately.
  • Bookkeeping Support (We already have a full-time bookkeeper)
    Upload invoices, receipts, and job documents;
    Keep digital job folders organized;
    Ensure documentation is complete before sending to bookkeeper.
  • Customer Communication
    Answer incoming calls;
    Assist walk‑in customers;
    Provide job status updates;
    Route technical questions to the right team member.
  • Requirements
    • Comfortable using Excel or Google Sheets
    • Some experience with Quickbooks Online
    • Strong organization and attention to detail
    • Clear and professional communication
    • Comfortable discussing invoices and payments
    • Able to manage multiple tasks calmly
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