Agency Assistant

Chalmers Insurance Group is a trusted, family-owned insurance agency rooted in the Maine and New Hampshire communities we serve. With 168 years of experience, we blend small-town values with innovative solutions to deliver personalized insurance care.

Our long-standing commitment to exceptional service and community involvement has helped us build lasting relationships with our clients. As a values-driven company, we treat every team member like family and take pride in fostering a supportive, collaborative workplace where you can grow and thrive.

We’re seeking a dynamic Agency Assistant to be the friendly face and voice of our agency. This role is perfect for someone who enjoys working with people, staying organized, and supporting a productive team. You’ll help ensure that our office runs smoothly while providing outstanding customer service to every client who calls or walks through our doors.

• Greet clients warmly and manage incoming calls.
• Be the first point of contact for walk-in customers and direct them to the appropriate person or department.
• Process and distribute all incoming mail and faxes; manage outgoing mail.
• Maintain and order office supplies to keep the workplace running efficiently.
• Process and post all bank deposits accurately.
• Handle direct notices of cancellations and reinstatements.
• Maintain a welcoming, professional, and organized office space.
• Coordinate daily administrative tasks to support agency operations.
• Ensure reliable attendance and a dependable presence in the office.

• A genuine desire to serve and care for others.
• Strong interpersonal, written, and verbal communication skills.
• Excellent organizational and time-management abilities.
• Flexibility to adapt to the needs of the team and clients.
• Professional, dependable, and friendly demeanor.
• Proficiency in Microsoft Office (Word & Outlook); experience with AMS 360 is a plus.
• High School Diploma or equivalent required.

• Family-owned and values-driven:
  You’re not just an employee — you’re family.
• Modern technology:
  We leverage top-tier tools to support efficiency and collaboration.
• Work-life balance:
  Enjoy a sustainable pace and supportive environment.
• Professional growth:
  Access to leadership development and career advancement opportunities.
• Community focus:
  Participate in paid volunteerism and give back to local causes.
• 401(k) with company matching
• Paid time off
• Employee assistance program
• Competitive pay

To Apply:
Email Jessica at caree