Cocktail Server -El Torito

Join to apply for the Cocktail Server - El Torito role at Xperience Restaurant Group (XRG)

We invite passionate individuals to join our team where hospitality meets limitless opportunities.

• Competitive pay that recognizes dedication and skills.
• Flexible hours that balance work and life.
• Career growth opportunities with a focus on internal promotion.
• A unique culture defined by our core values and the #XRGFam.
• Team member dining discounts for you and up to five guests.
• Employee referral program to share the joy of being part of XRG.
• Financial wellbeing benefits through our exclusive credit union.
• Partner perks with discounted rates on theme parks, travel, apparel, sports tickets, and more.
• Sick time offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL).
• Health insurance for full‑time team members.

Pay Rate: $16.90/Hour, plus tips opportunity!

The Cocktail Server welcomes guests, accurately takes food and beverage orders, and ensures timely delivery to guest satisfaction.

• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information.
• Recognize and cultivate regular guests and repeat business.
• Take and enter orders into POS system promptly and accurately.
• Ensure all food and drinks are served immediately and according to specifications.
• Ensure that all necessary stock is being replenished during the shift.
• Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment.
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude; escalating to management when necessary.
• Comply with all safety and health department procedures and all state and federal liquor laws.
• Maintain company safety and sanitation standards.
• Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types.
• Collect required signatures from guest and promptly close guest checks.
• Ensure accurate accounting of all monies and independent banking procedures.
• Sign all cash out slips legibly.
• Ensure complete and proper check‑out procedures.
• Clean all spills immediately and place all trash in proper receptacles.
• Inform management of any complaint, comments or incident.
• Ensure nightly/weekly and opening/running/closing duties are completed.
• Record and report any equipment failure and/or safety hazards to management immediately.
• Assist and/or complete additional tasks as assigned.

• High School Diploma preferred.
• Proof of eligibility to work in the United States.
• Valid Driver’s License.
• 21+ years of age.
• Possession of or the ability to possess all state required work cards.
• Minimum of two (2) years related experience.
• Experience with POS systems.
• Familiarity with beer and spirits.
• Proper lifting techniques.
• Guest relations.
• Sanitation and safety.
• Safe alcohol service.
• Full service restaurant operations.
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.

Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors. Work in an environment that is subject to varying levels of noise, crowds, and smoke, dependent on guest volume. Fast paced, high volume, full service restaurant. Work varied shifts to include days, nights, weekends, and holidays.

• Ability to walk long periods of time.
• Ability to stand for long periods of time.
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time.
• Ability to understand the speech of another person.
• Ability to speak clearly so listeners can understand.
• Ability to push and lift up to 50 lbs.
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.

This job description is a summary of duties, which you as a Cocktail Server are expected to perform in your normal course of work. It is by no means an all‑inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

• Entry level

• Part‑time

• Management and Manufacturing

• Restaurants

Referrals increase your chances of interviewing at Xperience Restaurant Group (XRG) by 2x.

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