Inside Sales Representative; West Seneca,

Position: Inside Sales Representative (West Seneca, New York)
We are looking for a high-energy, driven professional to join our team as an Inside Sales Representative. This role is responsible for nurturing opportunities throughout various stages of the sales process, providing exceptional support to develop and retain relationships, and collaborating with the Sales and Marketing teams to grow revenue.

CYBRA offers a fast-paced, innovative environment where you will be provided the tools, resources, and outstanding leadership to sell software and hardware solutions and take your career to the next level! This is a role with room to grow.

What you'll be doing:

* Provide a great first impression to our prospects and existing customers by adding value during every touchpoint on the phone, via email or social media outreach, and in person.

* Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

* Prospect call preparation including company background research and other pertinent lead information

* Enter, update, maintain and track CRM information on leads, prospects, and opportunities

* Identify and pursue upsell and reactivation opportunities for current customers

* Collaborate on and prepare sales presentations and various communications to existing customers

* Act as the first point of contact for technical questions and proactively address customer issues with the tech support team.

* Actively collaborate with marketing, engineering, production, and other departments

* Uncover interesting use cases and facilitate customer case studies for our marketing team

Qualifications:

* Bachelor's degree

* 1 - 3 years previous experience in an outbound call center, inside sales experience, or related sales experience preferred

* Experience working with a CRM, such as Salesforce, or willingness to learn

* Excellent interpersonal skills with the ability to communicate in a professional manner, both verbally and in writing

* Exceptional organizational and time management skills

* Knowledge of Microsoft Office Suite with the ability to use Excel and Powerpoint is preferred.

* Self-motivated and self-directed

What's in it for you:

A competitive salary and a comp plan that rewards hard work and results. Benefits include health care, dental, LTD/STD, Life Insurance, 401K with matching, PTO, flex hours, holiday pay, a well-stocked kitchen, employee referral program, company-sponsored events, and employee-paid benefit options. We offer a fun and professional work environment that truly cares about its employees and is passionate about using technology for solutions to everyday problems.

Location:

The Inside Sales Representative position can be located in CYBRA's West Seneca, New York office or Yonkers headquarters.

Equal Opportunity:

CYBRA is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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