Team Lead, Sales

Team Lead, Sales Full Time – Crocs, Inc.

At Crocs, Inc., every career offers a chance to make a real impact. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, you’ll help create unforgettable experiences for consumers.

As a Team Lead, you’ll guide a retail crew, ensuring every customer interaction reflects the brand’s values. Your role includes opening and closing procedures, cash handling, store recovery standards, and maintaining a business‑ready environment every day.

• Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
• Champion a positive team culture by sharing ideas, feedback, and concerns while demonstrating Crocs’s core values.
• Assist in all store departments, including POS, customer service, merchandising, product placement, visual presentation, and stockroom operations.
• Lead by example on the sales floor, working with Store Management to exceed personal and team sales goals through effective selling strategies and consumer engagement.
• Manage day‑to‑day team activities: delegate tasks, monitor progress, ensure timely follow‑up, and maintain high service standards.
• Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives and sharing this knowledge with consumers.
• Adhere to all Crocs policies, including Asset Protection, shortage prevention, inventory control, and compliance initiatives.

• Must be 18 years or older.
• 2‑3 years of retail experience, preferably with prior store leadership roles.
• Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
• Desire to succeed in a high‑growth, fast‑paced retail environment.

• Move merchandise with appropriate equipment to and from backroom and sales floor.
• Place and arrange items on all shelves and racks.
• Climb and descend ladders while carrying merchandise.
• Lift 30 pounds or more with assistance.
• Stand, walk, kneel, or balance for periods of time and be on your feet for a minimum of 8 hours per shift.
• Read and comprehend instructions, reports, and information on computer/register screens and input information into computer.

• Title:
  
  Team Lead, Sales Full Time
• Salary: $19.50 – $23.50 per hour (dependent on experience and geographic area)
• Benefits: medical, dental, and vision coverage; life and AD&D; short and long‑term disability; paid time off; employee assistance; 401(k) with company match
• Incentive Program: eligible to participate
• Application Window: 45 days (applicants encouraged to apply early)
• Location:
  
  Yonkers, NY
• Equal Opportunity
  
  Employer:
  
  Crocs, Inc. is fully committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected classification.