Operations Manager, Ground Operations

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Compensation
$80,000 - $100,000 annually
The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt level roles.

Role Summary
As the site leader, the Operations Manager, you will play a vital role in the overall success of the warehouse facility by leading employee activity to achieve performance goals. You will oversee facility sort and driver launch operations while coaching, mentoring, and directing supervisors and associates to hit key KPIs and OKRs. You will manage the operation’s P&L, lead logistics oversight, and focus on process improvement.

Additionally, you will ensure safety in the warehouse, champion OSHA compliance, and appropriate reporting.

Key Responsibilities

• Build a high‑performing team of supervisors and associates to deliver an advanced level of quality, speed, and service in all daily activities.
• Coach, train, and guide supervisors and associates for career progression.
• Use data and collaborate with direct reports to identify and execute process improvements.
• Generate programs and practices that deliver high customer satisfaction, on‑time delivery success, and safety.
• Create, foster, and maintain strategic relationships within the Market, Region, and Central Operations teams.
• Partner with Client Operations to exceed client expectations as the last‑mile delivery partner.
• Champion OSHA compliance and track incidents within markets.
• Lead through Veho’s values.
• Work cross‑functionally to hire, retain, coach, and develop employees within the operation.
• Lead efforts to significantly impact efficiencies and scalability in WH operations and manage increased complexity at the market level.

What You Bring

• Bachelor’s degree from a four‑year college or university, or 3‑5 years experience in warehouse operations management.
• Minimum of 2 years leading and managing a team of direct and indirect reports.
• 3+ years of experience in warehousing, inventory, or logistics.
• Flexibility, innovation, and ability to manage staff, responsibilities, and priorities in a fast‑paced, growth‑oriented, and time‑critical environment.
• Effective response to and interaction with staff at all levels of the organization.
• Excellent written/oral communication skills.
• Intermediate analytical skills—experience with Excel/Google Sheets.
• Physically able to stand for shift duration, move boxes, bend and lift up to 50 lbs.
• Willingness to work flexible schedules, including weekends, holidays, and evenings.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Consumer Services