Receptionist Front Desk

Job Title: Receptionist / Front Desk
Location: Hudson Hill Center for Nursing and Rehabilitation

65 Ashburton Ave, Yonkers, NY

SPRING FORWARD WITH A NEW AND REWARDING POSITION!!

Shifts available: 7am-3pm, 3pm-11pm and 11pm
-7am

WHEN YOU WORK AT HUDSON HILL AS A CNA YOU CAN ENJOY:

• Payrate $18-$23 based on experience

• Evening Shift Differentials

• Health Insurance

• Dental Insurance

• Vision Insurance

• Daily Pay
  - Work Today Get Paid Today!

• Paid Time Off

• Holiday Pay

• Direct Deposit

• Full and Part Time Position

The Receptionist / Front Desk Representative serves as the first point of contact for residents, families, visitors, and staff. This position is responsible for providing a professional, welcoming environment while managing incoming calls, greeting guests, and supporting administrative operations within the facility.

• Greet residents, visitors, vendors, and staff in a courteous and professional manner.

• Answer and direct incoming phone calls promptly and accurately.

• Maintain the front desk area in an organized and professional condition.

• Manage visitor sign-in procedures and ensure facility security protocols are followed.

• Provide general information regarding the facility, departments, and visiting hours.

• Receive, sort, and distribute incoming mail and packages.

• Assist administrative staff with clerical duties such as filing, copying, scanning, and data entry.

• Coordinate communication between departments when necessary.

• Monitor lobby activity and report any concerns to appropriate staff.

• Support scheduling of meetings or appointments as requested by administration.

• Maintain confidentiality of resident and facility information in accordance with HIPAA regulations.

• High school diploma or equivalent required.

• Previous receptionist or customer service experience preferred, ideally in a healthcare or long-term care setting, REQUIRED

• Excellent verbal and written communication skills.

• Professional demeanor and strong interpersonal skills.

• Ability to multitask and manage a high-volume front desk environment.

• Proficiency in basic computer systems (Microsoft Office, email, and phone systems).

• Strong organizational skills and attention to detail.

• Fast-paced healthcare setting.

• Frequent interaction with residents, families, staff, and visitors.

• Requires professionalism, patience, and a compassionate approach to service.

• Customer service excellence

• Professional communication

• Organization and multitasking

• Confidentiality and discretion

• Team collaboration