English Live Chat
Job in
Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia
Listed on 2026-03-13
Listing for:
TP
Full Time
position Listed on 2026-03-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Requirements
- Fresh graduates welcome!
- Fluent in English both of Written and Reading (min. B2 Upper Intermediate is a MUST)
- Communicative
- Willing to work in SHIFTING SCHEDULE 24/7 including Weekend and Public Holiday
- Willing to place in YOGYAKARTA
- Candidates can work immediately if they pass
- Answering an Incoming chats, call and respond to Email
- Handle Customer Inquiries by Chats
- Handle Customer Inquiries by Call
- Provide Customers about Product and Service Information
- Identify and Escalate Priority Issues
- Documenting All Information According to Standard Operating Procedures
- Complete All Chat Logs
- Updating customers profile into computer
- Conduct customer surveys to ascertain level of customer service
- Able to quickly locate user problems and provide solution
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