More jobs:
Customer Service; English - Email/Live Chat
Job in
Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia
Listed on 2026-03-09
Listing for:
TP
Full Time
position Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
📍 Placement:
Yogyakarta
💬 Role:
English CS – Live Chat/Email
✨ Vibe:
Fun, fast-paced, and full of opportunities
- Fresh graduates? Come in!
- Minimum education:
D3 (Associate Degree)/completed college - English C1 minimum
- Your written English is on point
- Communicative & not afraid to chat
- Ready to work for permanent night shift (yes, weekends & public holidays included) 🦇
- Ready to join in APRIL
- Willing to be placed in Yogyakarta (WFO)📍💙
- Competitive salary for sure 💸
- Replying to incoming live chats & emails like a pro
- Handling customer questions via chat—fast, friendly, and clear
- Giving customers info about products & services
- Spotting urgent issues and escalating them when needed 🚨⚡
- Documenting everything neatly based on SOP
- Completing chat logs (yes, details matter!)
- Updating customer profiles in the system
- Running quick customer surveys to check service quality
- Quickly figuring out user problems and delivering the right solution
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