Emergency Dispatch Supervisor; Term

The City of Yellowknife is an inclusive employer offering a dynamic and rewarding work environment that delivers valuable services to our residents. Working in Local Government provides many opportunities to not only develop your career but also to improve the lives of residents and visitors to Yellowknife! At the City, the diverse backgrounds of our employees help us to create a positive, safe and fun environment for us all.

The City is committed to hiring a diverse and skilled workforce that is representative of the community, strengthening our ability to provide high-quality services and excellent customer service to residents. In addition, the City of Yellowknife is committed to reconciliation and implementing actions intended to increase the number of Indigenous peoples who work for the City. The City of Yellowknife welcomes applications from all qualified candidates and encourages Indigenous persons to self-declare when submitting their applications.

We are currently offering an exciting opportunity for the right person to join and lead our amazing team of dispatchers in our Public Safety Department. We need a professional, detail oriented and highly motivated individual to assume the challenging and rewarding role of Emergency Dispatch Supervisor for a one-year term.

Reporting to the Manager of Emergency Preparedness, the incumbent is a working supervisor who provides supervision to the Emergency Dispatchers and assists the public by providing emergency and non-emergency dispatching services for the Fire Division, the Municipal Enforcement Division, and the Public Works Department.

The incumbent is required to have a minimum of 4 years  of experience emergency dispatching in a comparable public safety communication centre, along with a minimum of 2 years  of supervisory experience is required (preferably in a dispatching environment.)

The Emergency Dispatch Supervisor will also be required to have, or be able to attain, the below listed specific vocational qualifications:

• Grade 12 Diploma
• Communications Centre Supervisor
• Emergency Medical Dispatching (EMD)
• Emergency Fire Dispatching (EFD)
• Emergency Medical Responder (EMR)
• WSCC Supervisor Safety Course
• Standard First Aid/CPR-C

To perform the work, it is also necessary that the incumbent has the aptitude to take emergency calls and solicit appropriate information from callers in a professional and sensitive manner and has the aptitude to operate both FDM CAD and SCADA computerized systems. Experience with the Priority Dispatch System is an asset.

The City of Yellowknife offers a starting salary of $106,177, along with a comprehensive benefits package including a monthly housing and vacation travel allowance, totalling $450 per month.

Qualified applicants are required to apply no later than January 28, 2026.

Please visit the City of Yellowknife career's page at:  to submit your resume and proof of certificates.

Please be advised that the City of Yellowknife requires all prospective employees to provide a criminal records check prior to employment. We thank all applicants who apply, but advise that only those to be interviewed will be contacted.