Concierge

Job Title: Concierge

Location: Mill Hill Residence

Employment Type: Part Time (Sunday, Thursday, Every Other Saturday)

Salary Range: $15-$18

About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home‑like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. We invite you to take your first step toward a rewarding career with us!

The Concierge serves as an ambassador to the community and supports the Administrator in meeting his/her responsibility for overall administration of the community. All responsibilities will be conducted in a manner that is consistent with the Maplewood Community philosophy.

• Provides positive first impression to all who enter the community.
• Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes messages as appropriate.
• Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies residents of visitors, instructs resident’s visitor according to resident’s instructions.
• Receives and processes mail for community staff. Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.
• Maintains and updates log of all emergency phone numbers. Keeps log at front desk.
• Maintains and updates emergency contact information on each resident. Keeps information at front desk.
• Assists managers with various clerical responsibilities.
• Pages staff wearing beepers as necessary.
• Takes RSVPs for special functions as necessary.
• Oversees sign‑up for scheduled transportation.
• Hands out maintenance request forms and passes them to maintenance.
• Performs other duties as necessary.

• Follows emergency procedures
• Understands the safety practices and procedures.

• Communicates effectively with supervisor and other staff.
• Advise supervisor and appropriate manager in any changes in physical and mental health of resident immediately.

• High School Diploma required.
• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.
• Must have word processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.

• Competitive wages.
• Flexible shifts.
• Growth opportunities.
• Bonus & incentive programs.
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time‑off, life insurance policy, insurance deductibles, and voluntary Aflac insurance for our full‑time employees.