Child Support Specialist

Overview

Job
Agency:
Department of Social Services / Division of Child Support

Location:

Yankton, SD
Salary: $24.42 hourly, depending on qualifications
Pay Grade: H
Closing Date: 01.29.2026

At the Department of Social Services (DSS), family is everything. It’s the foundation of what we do every day through provision of services to strengthen and support the citizens of South Dakota. Our work is driven with our vision to build Strong Families, South Dakota’s Foundation and Our Future. We believe families have the right to be safe and secure. We also believe in respecting individual and cultural differences by treating people with dignity, fairness, and respect.

And we believe in collaborative communications, teamwork, partnerships and trust for essential family services.

Member of Class A retirement under SDRS. $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits.

• highly motivated and experienced person with a passion for serving the public and displays a high level of effort and commitment towards completing assignments and goals;
• compassionate individual who listens attentively to others and clearly conveys information and ideas;
• dependable and organized individual who effectively plans and organizes work activities;
• person who is dedicated and will represent the Department of Social Services with integrity and enthusiasm;
• individual who works cooperatively with others and promotes a friendly work climate in order to achieve shared goals.

We are currently hiring an individual who is excited to serve the public. This position will establish and enforce collection of child support payments owed to families or to the state; establish paternity; establish medical support obligations; locate non-custodial parents and determine their ability to pay child support; review and modify court orders; initiate administrative and judicial legal actions; and prepare cases for hearing to ensure financial support for children and fair recompense for the state.

Experience in casework, collections, finance, accounting, or insurance is preferred. Entry level knowledge and abilities may be acquired through any combination of training and/or experience that will enable the incumbent to possess the required knowledge, skills and abilities.

• demonstrate compassion, respect, courtesy, and tact when interacting with others;
• recognize the sources of interpersonal conflict and take positive steps to effectively resolve problems in conflict situations;
• gather and analyze data, reason logically and accurately, and solve problems using common sense, reasoning and resourcefulness;
• actively listen, elicit needed information and provide concise information;
• conduct interviews with individuals who are reluctant to give information or who are not communicative;
• plan and organize work to meet schedules and deadlines and respond and adjust to multiple demands;
• prepare clear and concise documentation, reports, and correspondence that reflect relevant facts;
• comprehend, interpret and apply pertinent laws, regulations and procedures;
• utilize computerized data systems.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.

If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

You can view our benefits information here.

Must apply online: (Use the "Apply for this Job" box below). Emailed resumes or submissions will not be accepted.

South Dakota Bureau of Human Resources
Telephone:
Email: careers.us
/workforus

An Equal Opportunity Employer.