Thrift Store Associate Summit, Mission Selah
Listed on 2026-01-15
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Purpose
This position plays a vital role in promoting and embodying the mission, vision, and values of YUGM. This role is responsible for the everyday functions of the processing or retail side of the YUGM thrift stores including our NEW Selah location (opening 2026), as well as Mission and Summit Thrift. You may indicate on your application if you have a strong desire for one area or the other.
However, you could be offered a position in either of these areas depending on current need and best fit determined during the interview process. Our Thrift Associate level positions are all part-time, but there are opportunities for advancement into full-time positions.
At YUGM we are committed to our mission of, “following Christ in helping people move from homelessness to wholeness,” so that every homeless person in Yakima County has the opportunity for permanent life transformation in Jesus Christ. Our mission is rooted in Christian values, and we believe by combining Love + Professionalism, we focus on achieving meaningful Outcomes that transform lives.
Relationships are at the heart of our work, guiding how we connect with our clients, our team, and our community.
To perform successfully in any role within our organization, employees are expected to exemplify YUGM’s Core Values of Love + Professionalism = Outcomes. These competencies are demonstrated in the following ways:
LOVE- Enhance Christ’s reputation through personal interactions with others.
- Pursue God personally, relationally, emotionally, and intellectually.
- Be present, authentic, and relationally available in all contexts.
- Demonstrate genuine and sacrificial care for the wellbeing of others.
- Be consistently punctual and present at work, meetings, and appointments.
- Meet deadlines and fulfill commitments with thorough follow-through.
- Proactively measure work to ensure continuous learning and improvement.
- Communicate effectively, both orally and in writing.
- Pursue constant growth, learning, and improvement.
- Think creatively, strategically, and spiritually.
- Be regularly sought after for input and value.
- Maintain YUGM’s mission clarity and exemplify a Christ-like attitude under stress.
- Uphold and promote YUGM’s Christian beliefs and behaviors, core values, policies, and procedures with a high-level of integrity.
- Develop professional, caring, strengths-based relationships built on truth, respect, encouragement, and trust.
- Provide ministry and show kindness and grace to staff, volunteers, clients, donors, and the community.
- Support initiatives that foster a culture of services, compassion, and faith within the workplace.
- Engage in opportunities to pray for individuals, departments, strategic plans and other YUGM needs.
- Assist the Retail Management Team in the building of the team, by being an example of “revealing Christ” to all staff, donors, and customers.
- Provide a friendly and joyful welcoming to all customers when they enter the store and throughout their shopping experience.
- Assist the Retail Management team in register transactions including handling of cash and credit card payments and any non-cash purchases, in order to ensure accuracy and security of all transactions.
- Work with the Retail Management Team to establish and maintain customer service standards in order to ensure compliance with the company mission statement and to provide a pleasant shopping experience for each customer.
- Work with store staff in maintaining the physical appearance of the store on every shift, including by not limited to: communicating and restocking of janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, break rooms(s), restrooms and other public areas, to ensure the safety and health of customers and employees.
- Maintain and clean out fitting rooms on a regular basis.
- Assist store staff in stocking store shelves and clothing racks, in order to provide customers with maximum shopping…
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