Oxford Suites Yakima - Evening Food & Beverage Attendant

Overview

At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.

What We Offer

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities
• Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together!

POSITION SUMMARY
:
The Food Service Attendant is the first point of contact for guests at the Oxford Collection Suites bistro and catering functions, ensuring a welcoming and efficient dining experience. This position is responsible for taking customer orders, serving food, processing payments, and maintaining sanitation and cleanliness standards. Additionally, the Food Service Attendant ensures that all service areas are well-stocked and organized while delivering exceptional guest service.

They always provide a high level of customer service, taking time with guests to ensure every aspect of their stay exceeds expectations.

All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Food and Beverage Service (70%)

• Communicate clearly and effectively with customers and kitchen staff, ensuring accurate order taking and service
• Take customer orders, serve food, prep food, and prepare coffee or tea, following food safety and quality guidelines
• Maintain cleanliness and sanitation in the bistro or catering area, including tables, utensils, glassware, condiments, and dining surfaces
• Buss and clean tables after each guest use, ensuring a tidy and welcoming environment
• Assist with event setup, service, and teardown for catering functions and banquet events as needed
• Wash dishes in the absence of a dishwasher, ensuring proper sanitation and cleanliness
• Receive and store food and supply orders properly, following storage and inventory guidelines

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Guest Relations (20%)

• Interact, acknowledge and greet guests as they enter the restaurant or bistro area
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests

Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests

Other (10%)

• Complete a daily activity log with pertinent shift information for co-workers and leadership team
• Communicate effectively with all hotel staff to ensure smooth delivery of services
• Obtain sales leads for the sales department
• Coordinate with front desk, maintenance staff, Food and Beverage Manager and General Manager on things requiring attention
• Adhere to attendance policies and maintain regular availability for scheduled shifts
• Other hotel-related duties

Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.

• Company Character – Supports company vision and values
• Customer Service – Understands and meets the needs of customers
• Interpersonal Communication – Relates well with people, verbally and…