Resident Services Coordinator

Overview

Under limited supervision, the Resident Services Coordinator organizes, implements and evaluates the Social Services program to meet the psycho-social needs including but not limited to: resident assessment, maintenance of resident records, coordination of services to meet the needs of residents and relocation when necessary. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Pay rate for this position is $27.00-$29.00 depending on experience.

Full time 40 hours a week, Monday through Friday.

The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned.

• Assesses resident needs based on admission social services history, resident’s health, psychological and social needs;
• Develops a Resident Care Plan based on the above assessment;
• Visits and interviews residents at quarterly intervals and when requested by staff, physicians, residents or family members to determine recreational/activity history, needs, and interests, as well as social services’ needs;
• Counsels and assists families with issues or concerns relating to caring for a resident;
• Develops measurable social service goals and revises goals and care plan quarterly;
• Attends resident care plan and resident evaluation committee meetings for resident’s in areas of responsibility;
• Completes documentation regarding social service needs as required by regulations;
• Coordinates, facilitates and organizes educational programs for residents regarding health, safety, and quality of life concerns;
• Monitors Medicare eligibility period and provides required notices to residents/responsible parties;

Education –

• A Bachelor’s Degree in social work or related program such as gerontology, psychology, or recreation therapy;

Experience/Training –

• 1 to 2 years of experience, preferably in a geriatric setting; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.

Certificates, Licenses, Registrations –

• Social Services certification preferred

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At Human Good, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

• Medical benefits starts the 1st of the month following your start date
• Matching 401(k)
• Tuition Reimbursement
• $25 per line Cell Phone Plan

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.