Medical Receptionist - Relief

• Position Title: Medical Receptionist - Relief
• Location: Yakima, WA
• Employment Duration: Part time
• Exempt Status: Non-exempt

Join our team as a Relief Medical Receptionist at Yakima Medical‑Dental Clinic in Yakima, WA!

We are a community health center that offers medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health services, along with shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Learn more on our website at  and watch our short clips about the Yakima family and community impact.

• $17.31-$21.20 DOE with the possibility to earn more with experience.

• Answer the phone, transfer calls, and take messages as needed for the clinic.
• Greet patients, maintain patient and visitor log, and notify staff of arrivals. Provide translation services as required.
• Ensure accurate data and forms are collected for all patients; create and maintain patient charts, register new patients, and update patient data in the computer system.
• Schedule patient appointments according to guidelines, manage no‑shows and cancellations, and adjust the schedule for recalls.
• Verify insurance eligibility, obtain and file insurance documentation, and assist patients with insurance questions.
• Respond to patient questions in person, by phone, and via patient portal systems.
• Perform routine billing functions such as posting encounters, encouraging payment, accepting payments, and generating end‑of‑day reports.
• Review cash‑box receipts and reconcile the cash box daily.

• High School Diploma or GED.
• Preferred: 1 year’s experience as a Receptionist in a clinic.
• Bilingual (English/Spanish) at level 9 required.
• Ability to prioritize work and handle multiple tasks with frequent interruptions.
• Professional interaction with patients, providers, and staff.
• Outstanding customer service skills.
• Basic knowledge of medical terminology desired.
• Basic knowledge of healthcare billing insurance desired.
• Basic proficiency with computer programs including Microsoft Outlook, Word, and Excel.

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well‑being."

Our mission celebrates inclusivity. We are committed to equal‑opportunity employment.

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