Patient Account Representative

Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

YNHS offers great compensation for this position, with starting wage of $22-$25.30 an hour, along with the high value of employer provided medical, dental, vision, life, disability, and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

We are looking for a team member that has medical billing experience and great customer service with a passion for serving our community. Some technical requirements for this position are:

• High School Diploma or equivalent required.
• Knowledge in ICD-10, CPT and HCPCS coding.
• Previous experience in a similar role is highly preferred.
• Knowledge of billing systems and processes, understanding of Federally Qualified Health Center (FQHC) reimbursement methodologies preferred.
• Experience with Next Gen Electronic Medical Record (EMR) is highly preferred.
• Skills in customer service and data entry.
• Convenient if bilingual English/Spanish.
• Ability to successfully pass a background check in relation to the position applied for.

• Computer entry and file maintenance of patient accounts.
• Accurate and timely entry of patient charges, payments, adjustments.
• Accurate and timely submission of third-party claims.
• Produce and send monthly statements to appropriate accounts with outstanding balances.
• Assist with collection activities as needed.
• Work with other business office personnel in reception activities as needed.