Master Stylist

Overview

We consider applications for this position on an ongoing basis.

At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves and their expertise. We build authentic community, create a real sense of belonging, and plot a bold, strategic course of exciting innovations destined to revolutionize the industry.

The Master Stylist engages with guests, consults on their hair care needs, and recommends products and services. The Master Stylist delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and an aptitude to learn and communicate product knowledge.

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed a sales goal of $1250 average weekly sales and productivity goals for hair services while contributing to store goals related to retail and service sales, guest loyalty, and retail shrink.
• Perform product demonstrations with guests to drive sales and guest service experience.
• Support in‑store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk‑in guests, in a timely and efficient manner.
• Collaborate with skin therapists and the retail team to provide a total‑store and well‑rounded guest experience.
• Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
• Attend mandatory trainings and meetings for continuous professional development.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize appropriate booking and clientele systems to book guests for return services and for events.
• Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license

• Previous relevant work experience is required

• Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
• Proficiency with use of equipment and chemicals needed to perform technical work
• Proficiency to demonstrate, recommend and sell pro hair care and makeup products
• Developed communication skills
• Ability to work independently and as part of a team
• Ability to build and maintain strong customer relationships, and build clientele

• Work a flexible schedule to include days, evenings, weekends, and…