Operations Manager

Operations Manager

Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location.

This position is based in Xenia, Ohio.

• Competitive compensation package of minimum $58,000 – maximum $70,000
• Vacation: minimum of two weeks
• Sick days: 5 days
• Holidays: 12 days (8 standard and 4 floating)
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability

• Supervises the daily activities of all operators and coordinates the activities of supervisors and dispatch personnel
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors
• Works closely with the maintenance department to ensure that all operation service requirements are met
• Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks
• Assists in accident/incident investigation including on‑site assistance and support to safety and training personnel
• Coordinates with the safety and training department to ensure all safety goals and directives are met
• Develops Operations department budget
• May operate a vehicle in revenue service, if necessary
• Other duties as required (includes travel outside of immediate area as a percentage)

• High school diploma or equivalent (GED) required
• Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required or the ability to obtain one
• 3 or more years of relevant transit supervisory experience required
• Thorough knowledge of transit system regulations and operations
• Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs
• Good written and oral communication skills
• Ability to organize and perform work efficiently, strong attention to details
• Ability to work effectively with labor; may include labor grievances and negotiations
• Must be able to work shifts or flexible work schedules as needed
• Subject to a DOT drug testing and physical if applicable (DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason)

• Work outside in varying temperature, weather, and humidity conditions; 100% of the job performed outside, work alone and in remote locations
• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances; push and pull objects up to XX pounds; lift material up to 50 lbs; bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas; tolerate exposure to dust, vehicle fumes and noise

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact

• Be eligible to work in the United States without requiring sponsorship now or in the future
• Successfully pass a pre‑employment drug screen

Transdev is proud to offer efficient transportation solutions. Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in…