Shift Lead

Shift Lead

Walgreens

$17.00/hr – $20.00/hr

• Open and close the store in absence of store management, including system start‑ups, cash handling, and ensuring the floor and stock room are ready for the business day.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them, offering assistance, resolving issues, and ensuring a positive experience.
• Hold store keys to open and close without management when necessary.
• Assist and coach team members with warehouse and vendor ordering processes, including opening backdoors for vendor deliveries.
• Register all sales on the assigned cash register, documenting scanning errors, price verifications, items not on file, price modifications, and voids.
• Assist management with reviewing order exceptions, reverse logistics, and evaluating displays for promotions, seasonal merchandise, and supervising sales resets.
• Maintain accurate inventory counts and ensure proper pricing and signage compliance.
• Assist with bookkeeping activities, cash reports, cash counts, ledgers, and bill payment.
• Support exterior and interior maintenance, ensuring a clean, orderly store condition and arranging repairs as needed.
• Help with food item separation, placement, and stock rotation using first‑in, first‑out.
• Assist at the pharmacy out window as requested.
• Ensure compliance with state and local laws regarding regulated products.
• Check team members’ bags before leaving the store.
• Comply with all company policies, maintain respectful relationships with coworkers, and complete special assignments as assigned.
• Attend training and complete required professional development.
• Serve as a liaison between management and non‑management team members, communicating tasks and reporting disciplinary issues or customer complaints.

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking in English (except in Puerto Rico).

• Knowledge of store inventory control.
• Consideration of applicants with prior arrest or conviction records.
• Valid PTCB certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation offered will depend on geography, skills, experience, education, and other factors. This role will remain open until filled. To review benefits, visit