Director of Operations : Xenia, OH

About WCR:

WCR is a growing, forward-thinking manufacturer and service provider of high-performance heat exchanger solutions. We specialize in designing, manufacturing, and servicing plates and gaskets for all makes and models of plate heat exchangers (PHE). Our innovative solutions offer our customers superior reliability, reduced operating costs, and long-term value by improving energy efficiency and operational performance. We’re proud of our legacy—and even more excited about our future.

As Director of Operations, you’ll take charge of driving operational excellence, advancing automation, and helping shape WCR’s success story. This is more than a leadership role—it’s an opportunity to influence growth, innovate through technology, and lead an exceptional team toward a smarter, safer, and more efficient tomorrow. You will spearhead cross-functional strategies, champion lean initiatives, and integrate robotics, automation, and 5S principles to maximize output, eliminate waste, and drive continuous improvement across our nationwide operations.

• Lead the charge on innovation by integrating robotics, industrial automation, and advanced manufacturing technologies to streamline workflows and enhance productivity.
• Develop and execute robust operational strategies aligned with the company’s short- and long-term goals, focused on continuous improvement, cost efficiency, and operational scalability.
• Drive lean manufacturing principles, including 5S methodology, to ensure an organized, efficient, and safe workplace that boosts morale and output.
• Oversee daily plant and service center operations—including production, supply chain, procurement, inventory, logistics, and quality assurance—ensuring high standards and seamless collaboration.
• Champion data-driven decision-making by analyzing KPIs, identifying improvement opportunities, and delivering impactful performance enhancements.
• Foster a dynamic and inclusive culture of excellence, safety, and ownership among team members at all levels.
• Ensure full compliance with internal policies, customer specifications, industry regulations, and EHS requirements.
• Inspire and develop a high-performing operations team through coaching, mentoring, and strategic succession planning.
• Partner with senior leaders to guide transformational initiatives, align production capabilities with customer needs, and explore new business opportunities.
• Promote digital transformation and modernize operational processes through smart systems, automation platforms, and real-time performance tracking.
• Manage budgets, control costs, and continuously seek opportunities to improve profitability without sacrificing quality or service.
• Lead contingency planning efforts to minimize risk and ensure continuity across the supply chain and production environments.
• Ensure that customers remain at the heart of all operational strategies by delivering consistent quality, timely service, and a commitment to continuous improvement.
• All other duties as assigned.

• Bachelor’s degree in related field required;
  Master’s degree preferred.
• 7+ years of progressive leadership experience in operations, preferably within a manufacturing environment focused on automation, robotics, and lean manufacturing.
• Proven experience implementing 5S, Six Sigma, and/or Kaizen initiatives with measurable impact.
• Strong track record of driving innovation, leading change, and managing cross-functional teams.
• Deep understanding of supply chain operations, ERP systems, production scheduling, and quality control practices.
• Exceptional leadership, communication, and interpersonal skills, with the ability to energize a team and build trust.
• Strategic thinker with hands‑on problem‑solving skills, attention to detail, and the ability to thrive in a fast‑paced environment.
• Passion for developing people, building culture, and achieving meaningful results.

• Ability to sit, stand, and perform computer‑based work for extended periods.
• Office‑based environment with occasional remote work flexibility.
• Collaboration with cross‑functional teams and direct interaction with…