Store Director

Job Title

Store Director

Broulim's Fresh Foods

VP of Operations

Non‑Exempt

As a Store Director at Broulim’s, you will be responsible for leading all aspects of store operations to ensure profitability, efficiency, and customer satisfaction. Your primary role will involve managing store staff, implementing strategies to achieve sales targets, and maintaining high standards of service and cleanliness.

• Oversee day‑to‑day operations of the grocery store, including sales, inventory management, and customer service.
• Develop and implement strategies to drive sales and meet financial targets.
• Hire, train, and supervise store staff, including department managers and associates.
• Ensure compliance with company policies, procedures, and safety regulations.
• Monitor and analyze store performance metrics, such as sales trends and customer feedback.
• Maintain a clean and organized store environment, including displays, shelves, and checkout areas.
• Foster a positive work culture and provide leadership and support to store team members.
• Handle customer inquiries, complaints, and requests in a timely and professional manner.

• Knowledge of retail operations, including sales, inventory management, and merchandising.
• Familiarity with grocery industry trends, products, and pricing strategies.
• Understanding of financial principles, budgeting, and profit margins.

• Strong leadership and management skills, with the ability to motivate and inspire teams.
• Excellent communication and interpersonal skills, both verbal and written.
• Analytical and problem‑solving abilities to address operational challenges and drive improvements.
• Proficiency in computer skills, including Microsoft Office Suite and retail management software.

• Ability to work effectively under pressure and manage multiple priorities.
• Customer‑focused mindset with a commitment to delivering exceptional service.
• Adaptability and flexibility to navigate changing business conditions and market trends.
• Ethical conduct and integrity in all interactions and decision‑making.

• Bachelor's degree in business administration, retail management, or related field preferred.
• Previous experience in retail management, preferably in the grocery industry, with a proven track record of success.
• Strong leadership and managerial skills, with experience leading teams and driving results.
• Knowledge of relevant regulations and compliance requirements in the retail industry.

Director

Full‑time

Sales and Business Development

Retail Groceries

Afton, WY